Every missed call is a missed customer. Our AI service agents answer inbound calls, make outbound calls, and triage requests so nothing falls through during busy hours, after hours, or ever.
Answer every inbound call, route the caller correctly, and capture the details your team needs, day or night.
Run outbound calls for appointment reminders, follow ups, and updates without tying up a person’s day.
Sort incoming requests, resolve the routine ones, and hand off only what actually needs a person.
A ringing phone is either a sale, a returning customer, or someone who needs help right now. When no one picks up, all three walk away. Our AI service agents answer every inbound call, so business hours stop being the only hours you can be reached.
The agent handles the conversation naturally, understands what the caller actually needs, and routes them correctly, whether that means booking an appointment, answering a common question, or pulling up account details. Calls that need a specific person get transferred with the context already captured, not a caller repeating themselves from scratch.
It runs around the clock, not just during business hours, so a call at 9pm gets the same handling as one at 9am. You get a clean summary and, where useful, a transcript of every call, without hiring for a shift you cannot fill.
Reminder calls, follow ups, and check ins are necessary and repetitive at the same time, exactly the kind of task that eats a person’s day in small pieces. Our AI agents make these calls on a schedule you set, consistently, without someone blocking out an afternoon for a call list.
Appointment reminders go out before a no show happens instead of after. Follow up calls after a service visit or a quote go out the same day, every time, not whenever someone gets to it. The agent speaks naturally, handles simple responses, and flags anything that needs a person to call back.
You choose what gets called, when, and why. The agent handles the volume, your team handles the conversations that actually need judgment.
Not every request needs the same person, and not every request needs a person at all. Our AI agents read incoming requests, whether they arrive by call, form, or message, and sort them by what they actually are: a quick answer, a routing decision, or something that genuinely needs a human.
Routine questions get answered immediately, using the information you already have on file. Anything ambiguous, sensitive, or high value gets escalated to the right person with the context attached, so nothing sits in a queue waiting for someone to notice it.
The result is a smaller, better queue for your team: fewer things to triage manually, and the things that do land on a desk already sorted and ready to act on.
If your team also dispatches technicians, our AI scheduling agents handle routing and rebooking the same way, and both fit inside a wider AI automation setup.
No. We connect to the phone system and tools you already use so calls are answered and routed correctly, not rebuilt from scratch.
The agent recognizes when a request needs judgment or a human touch and escalates it immediately, with the context already captured.
Yes. The same agent can run outbound calls for reminders, confirmations, and follow ups, not just answer inbound ones.
Yes, typically. Usage is billed per minute of call time, and the exact rate depends on which underlying AI model powers the agent, since more capable models cost more to run per minute. We help you pick the right model during setup: something simpler and less expensive for routine calls, something more capable only where the conversation genuinely needs it, so you are not paying a premium rate for every call by default.
Yes. Call recordings, transcripts, and any customer information stay within systems you control, in line with Canadian privacy requirements including PIPEDA. We limit what the agent can access to what the job actually requires, and you can review or delete call data on your own schedule.
Yes. The agent can be set up to handle multiple languages, including switching within a single call if a caller changes languages partway through. Which languages make sense depends on who is actually calling, so we scope this during setup rather than turning on every option by default.
Book a free, no pressure consultation. We will tell you where this actually helps, and when a person is still the better choice.